Terms and Conditions
Please read these Terms and Conditions carefully before using the www.tiesthatbind.shop website and Ties That Bind! Social App operated by Ties That Bind Handmade via the Wix App.
Your access to and use of both services is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use any and all services provided by Ties That Bind Handmade. These terms and conditions are as follows:
Product Quality and Materials
Bead Durability
When it comes to Bead Durability, there are some colors and finishes that just DO NOT last. Most opaque colors do not run or fade. Yet, any dyed or galvanized bead is very likely to fade or wear off over time. The life of the colors of the beads in a waist beads strand, or other beaded items (i.e. earrings, necklaces, bracelets, rings, etc.), will vary depending upon their exposure to natural/artificial light, cleansing (wet or dry), contact with skin, contact with soaps, lotions, oils, perfumes, etc. and overall use. Some beads may fade after one wear, if in hot or humid climates, also if one has a high skin acidity. A bead whose color wears off quickly on one person may last for many months or even years on another.
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Charms
All charms are coated to prevent tarnish. However, Ties That Bind cannot account for or be held responsible for items that experience normal wear and tear or items that may be damaged or scratched while being worn by customer.
Modifications and Changes
The customer shall be responsible for making additional payments for requesting that modifications be made to designs that do not conform to the original product description (i.e. clasp installations, color substitutions, added crystals/gemstones, etc.).
Custom Orders
Ties That Bind! reserves the right to accept custom orders on a case-by-case basis. Pricing for a custom order starts at $75.00 and up. A down-payment in the amount of 50% of the total purchase price is due upon placement of order. After completion of services, full payment of the balance owed (50%) is due. All invoices carried over 30 days of the final invoice date shall accrue a late fee in the amount of 15% of the total purchase price; late charges shall continue to accrue per month until payment of pending invoice is paid in full.
Order Processing and Shipping
Please allow approximately ten-to-fourteen (10-14) business days for the processing and shipping of your order. Items needed in less time are considered rush orders. A fee will be added to all rush orders, depending upon scope of work. Customer shall also be responsible for incurring the fee of any express shipping costs.
Default in Payment
The customer shall assume responsibility for all collection and legal fees necessitated by default in payment of balance on commissioned/custom orders that have been completed.
Payment Methods
Ties That Bind! accepts payment through our website via Wix Payments, PayPal, Square POS, as well as Manual Payments (wherein the customer can call in to complete the payment of their order. For in-store payments and phone orders, we accept payment via PayPal, Square POS, Zelle, Chase Quickpay, CashApp, all major credit/debit cards and cash (in person). We DO NOT accept checks/money orders at this time.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Ties That Bind Handmade.
Ties That Bind Handmade has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Ties That Bind Handmade shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services
Additions or Revisions to Terms and Conditions
Ties That Bind Handmade reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least two weeks notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us by phone or email.
Agreement
These terms and conditions are provided in good faith based on services provided by Ties That Bind Handmade. By utilizing our services, customer acknowledges they have read, understand and are in agreement with these terms and conditions as stated herein.
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Last updated: October 10, 2020.
Pricing
Pricing on all products are subject to change without notice. This is due to the fact that initial pricing is not only based on time taken to produce handmade items, but is also based on cost of materials. As cost of materials increase, so may the cost of our products increase.